servicedeskplusmsp.comHelp Desk Software for Managed Service Providers | ITSM & ITAM - ServiceDesk Plus MSP
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servicedeskplusmsp.com
Title:Help Desk Software for Managed Service Providers | ITSM & ITAM - ServiceDesk Plus MSP
Description:All-in-one help desk designed specifically for managed service providers. Start your free trial now.
Keywords:help desk software, managed service providers, itsm help desk, help desk with itam, msp help desk software, msp it helpdesk...
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servicedeskplusmsp.com Keywords accounting
Keyword |
Count |
help desk software | 5 |
managed service providers | 2 |
itsm help desk | 0 |
help desk with itam | 0 |
msp help desk software | 0 |
msp it helpdesk | 0 |
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Help Desk Software for Managed Service Providers | ITSM & ITAM - ServiceDesk Plus MSP Download Overview Features Demos Get Quote Resources Support Overview Features Request demo Editions Get quote Free trial Contact us Overview Features Request demo Editions Get quote Free trial ServiceDesk Plus 10.5 New now with field service management, the MSP Business Dashboard, and more! Learn more Free webinar ESM: How to rise to meet new service management challenges Guest speaker: Charles Betz, principal analyst, Forrester Live on May 27 at 9am PDT, available on-demand afterwards | 60 min Reserve your spot -- Manage your clients and their information efficiently with the Salesforce integration Learn more Provide support to your clients. Download ServiceDesk Plus MSP: All-in-one ITIL-Ready Help Desk Designed Specifically for Service Providers ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Quick Download Download ServiceDesk Plus MSP and start your free trial in less than 2 minutes! By clicking 'Download' , you agree to the License Agreement and Privacy Policy . Download ServiceDesk Plus MSP.exe 32-bit (92.4MB) For complete list of download options (32/64 - bit versions of Windows & Linux), visit our download page. A buffet of ITSM essentials all on the same table Powerful integrations with native and third party apps Learn more Flexible plans for your IT needs Standard IT help desk software The perfect starter kit to get your ticketing right. Account management Incident management Knowledge base SLA management Self service portal Help desk reports Automated billing QuickBooks integrations Professional help desk + asset management The right package for integrated IT Asset management. Help desk management Asset management Asset depreciation assessment Purchase and contracts management Enterprise help desk + ITIL ® + asset + project The complete ITIL ® ready ITSM suite with all features that an IT service desk needs. Service catalog Change management Project management Problem management CMDB Computer Telephony integration The Complete Help Desk for MSPs Account Management Manage multiple clients Rebrand Provide personalized service Incident Management Gain control of your help desk Service Catalog Optimize service delivery Knowledge Base Provide quicker resolutions Technician Auto Assign Automate ticket assignment Integrated Remote Control Take control over workstations Service Level Agreement Solve tickets on time, every time Automated Billing Increase profitability Change Management Manage changes with precision IT Project Management Organize IT projects better Asset Management Gain visibility and control Agent Based Scan Discover all IT assets CMDB Gain in-depth visibility Problem Management Eliminate recurring incidents Purchase & Contract Centrally manage purchases & contracts Reports Gain IT help desk intelligence New MSP Business Dashboard Monitor your business' health New Time Sheet Track your hours accurately New Field service management Schedule jobs efficiently Customer Testimonials Stephen Rowney, Managing Director Infinet Network Solutions Pty. Ltd "ManageEngine ServiceDesk Plus MSP helps us manage our customers’ requirements day in and day out, 24x7, in ways that all other help desk software failed to achieve, and all that without having to spend SIX figures!" Krasimira Stefanova, customer service director, Host Ventura "With ServiceDesk Plus MSP, we were able to easily build our knowledge base from scratch. Our technicians can now refer to knowledge base articles and copy them as ticket resolutions at the click of a button. This has helped us improve the overall ticket resolution time significantly." Marc Kroesen, IT manager, Miratel solution "The selection of ManageEngine ServiceDesk Plus MSP has been entirely positive one - we have been thrilled with the degree of support we receive, the responsiveness to feature requests, the functionality of the platform and the features available to us." Jason Roberts, Technical manager, TCNS - IT and Networks Support Provider "ManageEngine allows our customers to be kept up to date on a three tier level (Telephone/Web and Email) , provides excellent SLA options based on customers, allows our technical staff to be kept update instantly on all requests and most of all provides easy to use reporting facility which can be scheduled giving me the time to concentrate on other business requirements." Ramachandru Kulandaivelu (Raam), Information Technology, Cloud operations. "It (ServiceDesk Plus MSP) centralizes issues and makes us look professional. Also, it is a great, cost effective tool with excellent support." START YOUR FREE TRIAL TODAY World's Largest Organizations Rely On ServiceDesk Plus MSP GET STARTED NOW Provide support to your clients. Watch the video Start your free trial Schedule a demo Request demo Editions Get quote Web-based, ITIL-ready service desk software for MSPs. ServiceDesk Plus MSP delivers all-in-one ITSM: comprehensive help desk and service desk management, account management, asset management, remote controls, and advanced reporting. Its multi-tenant architecture and robust data segregation are perfect for managing all your customers' accounts. Built to provide top IT services and support to multiple clients. Account management. Personalization is key. Give each client their own automations, SLAs, knowledge base, and more. Incident management. Record, track, manage, and solve IT incidents; meet SLAs; and improve productivity with minimal impact to business. Problem management. Identify problems sooner and resolve them quickly using root cause analysis. Associate problems with related incidents so you can close them all at once. Change management. Implement changes with systematic approvals to achieve the smoothest transitions for your clients. Automated billing. Automatically generate bills and invoices to enjoy accurate, hassle-free billing and easily track your business' IT service delivery. Service catalog. Showcase the IT services you offer and provide customers with customized request templates for quick request logging. Asset management. Discover, track, and manage account-specific IT hardware and software assets, and maintain software license compliance. CMDB. Track, manage, and map the relationships and dependencies of all configuration items to stay on top of changes or outages, and make better decisions. MSP Business Dashboard. New Gain quick insights on key business and service desk activities. Time Sheet. New Get an accurate, consolidated view of the time spent by technicians across different activities. Field service management. New Schedule jobs efficiently by tracking your field staff and account-site locations on Zoho Maps or Google Maps directly from ServiceDesk Plus MSP. Powerful integrations. Integrate seamlessly with ManageEngine and Zoho products, as well as third-party applications like Quickbooks. Flexible editions to suit your needs Standard IT help desk software starts from $ 1,445 Annually (10 technicians) Start your free trial Account management Incident management Knowledge base SLA management Self service portal Help desk reports Automated billing QuickBooks integrations Professional Help desk + asset management starts from $ 1,445 Annually (2 tech and 500 nodes) Start your free trial Help desk management Asset management Asset depreciation assessment Purchase and contracts management Enterprise Help desk + ITIL asset + project starts from $ 2,545 Annually (2 tech and 500 nodes) Start your free trial Service catalog Change management Project management...
servicedeskplusmsp.com Whois
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